experience fairhaven runners & walkers

Our staff is trained as running and active lifestyle advisers, not salespeople. We share many of the same goals and the passion for movement that you do. As a result, we take great care to guide you toward the right product. Your success and happiness is always our number one goal!

Fit From Home – Virtual Consultations

We can connect by video and do gait analysis, examine your foot type, ask about your activity and goals, review shoe history and sizing and then make recommendations! We could also suggest helpful products, show sock options, inserts, recovery tools and more.  Call the store (360)676-4955 to make an appointment.

We could be your virtual Personal Shopper! Give us your budget, your sizes, and your wish list! We can make expert recommendations for apparel and products for you or someone you love.

Phone Consultations

We can’t see you in the store right now, but with your purchase history and our experienced staff we will use the resources we have at hand to continue helping to find the best possible product for you. We’re ready for your call.

Once we’re able to open the store to customers again…

We will knock your socks off with our personable customer service!

When you stop in to our store, you get the “Fairhaven Runners Experience.”  Find a fully stocked, well-curated selection of all the best products available in a warm, welcoming, attractive environment. Meet our genuine, kind and experienced staff who will guide you through a process refined and polished over almost 20 years of business.

We know the product, we know the sport, we get to know you and we work toward wonderful outcomes with each and every visitor to our store.  This is the experience you should have— the Fairhaven Runners Experience!

Enjoy our 4 step process of finding just the right shoe or gear for you.

We ask the right questions, analyze your gait, measure, test, watch, listen, address any issues and we don’t stop until we have found your all time favorite shoe or gear and your biggest smile!

Whether you walk, run or just wear shoes, this is the place to go for attention to your specific needs, better footwear, happier feet, success and good ol’ comfort.

Preferred Referral by Medical Providers:

Many medical providers refer to us because we have the resources to help you run, walk or simply move and stand—in comfort.

If you are seeing a medical professional for foot care, you can count on us to work with your provider’s recommendations.

100% Satisfaction Guarantee:

Count on us to find solutions for happy purchases. We’re passionate about getting things right and stand behind our products. We understand how important the right gear is for the fun and fitness you have in mind! If a product doesn’t work for you, we always make it right–guaranteed.

 
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3D printed orthotics from Superfeet, printed precisely for YOUR feet!

Come check out the new Superfeet FitStation- a setup designed by Superfeet and Hewlett-Packard that will make a 3D scan of your foot, and record pressure distribution during the gait cycle.

Read More Below

Our 4F Process Helps You Find the Perfect Fit

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  • We ask how you’ll use your shoes: sport, surfaces and conditions, your background and goals.
  • We examine your old shoe wear patterns and ask your injury history.
  • We watch you walk, analyzing your gait, assessing your foot type and biomechanics.
  • The FitStation may come into play here!
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  • A great fit is a joint effort. We know how crucial it is to ask good. questions, but especially to listen.
  • Comfort is king. We will tweak all the details until we get it right.
  • Need special sizing, narrow or extra widths? We have the best selection.
  • Your foot, the sock, insert/orthotic and shoe is a system that should feel and work harmoniously. We have the experience, knowledge, products and, yes, even the patience to find that harmony.
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  • We help people find shoes that excite them.
  • We help seasoned runners find shoes they can depend on.
  • Our staff loves running and we want you to as well!
  • Do you love the shoe? We look for that big smile!
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  • We summarize the features and benefits of the shoe based on your needs and stated desires.
  • Lots of trying them out, in the store and even outside. We’ve had folks practice their Zoomba routine, just to make sure!
  • Double checking of the sizing, color, excitement level and more.
  • Make sure you feel you have made a wise decision and “can’t wait to go run (hike, play, etc.)”!
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Superfeet Fit Station

We were the first store in the country to debut the Ferndale based Superfeet FitStation- a setup designed by Superfeet and Hewlett-Packard that will make a 3D scan of your foot, and record pressure distribution during the gait cycle. Excited and honored to have this technology in the store as we refine and build on it over time!

This will give us a better, more accurate understanding of the shape and dimensions of your feet and how they move in order to better select the right pair of shoes for you.

Down the road it will help us to further improve the shoe selection process. In addition, the 2D and 3D data will allow us to order custom 3D printed orthotics from Superfeet and several months down the road be able to order custom made footwear.

Superfeet

 

Our Staff is Friendly and Full of Knowledge

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Meet Our Team