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Just a little note to let you know that I really appreciate the excellent service that all your staff provide to your customers. My husband and I shop there often and we always find great products and very helpful people working.
I was in your store last week looking for some new running shoes that would provide me with a little extra cushion. I could have easily ended up with the wrong shoe or no shoes, but Josh spent so much time helping me and the perfect shoe for my needs. He really listened to what I was saying, he asked good questions, and put a lot of thought into what he recommended.
Thank you for providing a great store for us to shop at and for hiring such knowledgeable and genuinely wonderful people.
I’m type of person who prioritizes getting the best bang for my buck – Fairhaven Runners gives you this and more! They have REALLY awesome group runs, their people are knowledgable, personable and all avid runners themselves – it’s a community more than just a place to buy running gear. Currently I’m participating in their 30 day challenge and it’s been the motivation I’ve been needing to get back out there.
When you shop at FRW, you don’t just support local business, you support a mission to keep Whatcom county residents happy and healthy.
Thanks y’all for a great place – keep up the hard work!
Hi, I have recently been diagnosed with Plantar Fasciitis and my doctor recommended a pair of shoes from your store. The only time I had available to come in was just minutes before closing and yet when I came in, I was made to feel as though there no rush; the young men tending the store were so friendly and helpful. Eric was the one who helped me fit the shoes and he was wonderful! He let me know that your return policy would allow me to bring the shoes back should they not fit once the orthotics were inserted – luckily they fit just fine. Not only was the service outstanding, but I discovered that the price for the shoes was exactly the same as at any other outlet. Bonus!
It was so enjoyable to come into your store and be treated so well. I will be telling everyone how wonderful your store is.
Thank you. Sincerely,